There is no way to talk about benefits for the management of a company, or team, without considering control over resources. In the process described here, one of the results to be highlighted is the significant increase in the predictability of expenses and necessary investments.
The effort to expand controls is important, as maintaining an internal IT infrastructure is extremely complicated. Several costs can be planned and, even so, an unexpected problem can generate very high expenses, since it is a resource that cannot fail and be unavailable - the solution must be immediate and effective.
Better plan spending
Establishing a contract with a third-party company that helps to take care of the IT infrastructure allows management to rely on more assertive planning, without the interference of the aforementioned contingencies.
The Field Service Technician delivers the service and customer assistance during field visits as per the client’s requirements.
With teams of qualified professionals and more robust servers outside the company's four walls, it is possible to keep spending on schedule and still gain in security and availability.
An essential point is the adequacy of the service to real demand, which makes the amount paid much lower.
Studies and research show that cloud systems deliver savings of more than 25% in IT costs. There is no denying that this reflects directly on the financial part of the business.